PROGRAMS & SERVICES COORDINATED ACCESS Coordinated Access is a system that brings consistency to the process by which individuals experiencing housing insecurity, energy poverty or homelessness access resources and services throughout Lunenburg County. COORDINATED ACCESS HOUSING SUPPORT TRUSTEE PROGRAM HOUSING SPECIALIST coordinated-access HOUSING SUPPORT SERVICES SSODA’s Housing Support Services helps potential tenants find and maintain their housing through weekly home visits, case management and goal setting sessions. housing-support TRUSTEE PROGRAM SSODA’s Trustee program offers financial literacy and basic money management services for individuals and families who may be struggling to maintain their housing costs, create and/or keep a budget, or pay bills in a timely manner. trustee-program System Planner The Affordable Housing Specialist engages multiple partners, agencies, rental providers and stakeholders in the implementation of the Coordinated Access System, and is responsible for the following: Leads the operations of the Coordinated Access System Establishes quality control for data Provides regular maintenance and updates within the Coordinated Access System Guide Manages data entered into Homeless individuals & Families information System (HlFlS) database Supports community organizations interested in the adoption of HIFIS Champions data driven community response by providing real time data reports to stakeholders, funders and community partners affordable-housing-specialist

PRIVACY POLICY Effective date: 7th day of March, 2023 ssoda.org (the "Site") is owned and operated by South Shore Open Doors Association (SSODA). SSODA can be contacted at: PO Box 564 Bridgewater, NS Canada B4V 2X6 T 902-521-0994 info@ssoda.org Purpose The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following: The personal data we will collect; Use of collected data; Who has access to the data collected; The rights of Site users; and The Site's cookie policy. This Privacy Policy applies in addition to the terms and conditions of our Site. Consent By using our Site users agree that they consent to: The conditions set out in this Privacy Policy; and The collection, use, and retention of the data listed in this Privacy Policy. Personal Data Collected We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. Data Collected Automatically When you visit and use this Site, we may automatically collect and store the following information: IP address; Location; Hardware and software details; Clicked links; and Content viewed. Data Collected in a Non-Automatic Way We may also collect the following data when you perform certain functions on this Site: First and last name; Email address; and Phone number. How We Use Personal Data Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy. Who We Share Personal Data With We will not sell or share your data with other third parties, except in the following cases: If the law requires it; If it is required for any legal proceeding; To prove or protect our legal rights; and To buyers or potential buyers of this company in the event that we seek to sell the company. If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. How Long We Store Personal Data User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period. How We Protect Your Personal Data In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. Children We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer. How to Access, Modify, Delete, or Challenge the Data Collected If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact SSODA at: PO Box 564 Bridgewater, NS Canada B4V 2X6 T 902-521-0994 info@ssoda.org Cookie Policy A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. Modifications This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. Contact Information If you have any questions, concerns or complaints, you can contact SSODA at: PO Box 564 Bridgewater, NS Canada B4V 2X6 T 902-521-0994 info@ssoda.org

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